Welcome to Peassist! This Privacy Policy outlines the collection, storage, and utilization of your data by Peassist. Please carefully review this Privacy Policy before using our website/WAP site/applications (collectively referred to as website/App). Your access or use of the website/App constitutes your express consent to the usage and disclosure of your personal information as outlined in this Privacy Policy. If you disagree with these terms, kindly refrain from using or accessing the website/App. Note: Our privacy policy is subject to modification without notice. While we endeavour to keep you informed of any changes, it's advisable to periodically review the policy. By downloading this application or using the website, you agree to be bound by the terms and conditions of this Privacy Policy. As this policy governs our ability to offer a secure experience, failure to agree with these terms may inhibit your registration. Your use of the App/Website implies your express consent to our use and disclosure of your personal information as per this Privacy Policy, which is incorporated into and subject to the Terms of Use. Personal Data Collection: We may collect various Personal Data from you, including:1. Personal details (e.g., name, email address, contact details, residential address, date of birth, identification documents) Transaction history, balances, and payment details for money transfers through our payment channels Financial details (e.g., income, credit history) for certain products/services Images of documents/photos required for availing our products/services Voice recordings of conversations with our customer care agents Information obtained from your mobile device, such as device location, communication information, transactional and promotional SMS/app notifications Use of Personal Data: We utilize your Personal Data for the following:1. Facilitating transactions and providing transaction reports2. Conducting research and analytics to improve our products/services' quality and security3. Processing requirements and instructions submitted for products/services4. Sharing updates on product/service changes and terms5. Addressing complaints/claims/disputes6. Responding to queries or feedback7. Verifying identity for service provision8. Conducting credit checks or due diligence9. Monitoring and reviewing products/services10.Financial/regulatory/management reporting and risk management 11. Conducting audits and record-keeping12. Offering selective promotions and deals13. Sharing of Personal Information We may share personal information with our corporate entities, affiliates, or third parties for reasons such as transactions, legal compliance, enforcement of our User Agreement, or preventing fraudulent activities. Your personal information won’t be disclosed to third parties for marketing and advertising without your explicit consent. We might disclose personal information when required by law or in good faith belief that disclosure is necessary to respond to legal processes or protect the rights, property, or safety of our users or the public. In cases of business mergers or acquisitions, your personal information may be shared/sold with the involved entity, which will be required to comply with this privacy policy. Purging of Personal Data: You can delete your account at any time through the App, website, or mobile application. We retain your Personal Data as long as its usage purpose exists, unless required otherwise by applicable law. Cookie Policy: We may use cookies and tracking technology to enhance website/App features. While cookies don’t collect Personal Data, they may be linked to information previously provided by you. Links to Other Websites: Our privacy policy applies only to our website. When visiting external websites linked on ours, please review their respective privacy policies. Security Measures: We implement various security measures to protect your Personal Data from misuse or unauthorized access, including encryption, access control, and third-party security audits. Choice/Opt-Out: Users have the option to opt-out of non-essential communications from us or our partners. Click the unsubscribe button in emailers to remove your contact information from our lists. Your Consent: By providing your information or using the app, you consent to the collection and use of your information as described in this Privacy Policy Grievance Officer: In accordance with the Information Technology Act 2000, the Grievance Officer details are provided below:
